A garage door keypad is a convenient wireless entry system for your home, allowing you to open and close your garage door using a personalized access code without a remote or key. It’s a secure and accessible solution. However, you might need to reprogram it to ensure smooth operation or security.
If you’ve forgotten your access code, moved into a new home, or suspect unauthorized access, updating your keypad is a smart precaution. Unresponsive buttons, delayed operation or inconsistent performance may also require reprogramming. Occasionally, battery failure, signal interference or system resets can cause keypad issues. Luckily, if your garage door keypad is not working, you can easily reprogram it to restore functionality.
How to Reprogram a Garage Door Keypad With a Learn Button
For LiftMaster openers, here’s how to change the pin on the garage door keypad using the Learn button:
- Find the Learn button: Locate the Learn button on your garage door opener.
- Clear the memory: To clear the memory, press and hold the button until the indicator blinks or turns off.
- Press the Learn button again: Hold the button until the indicator light turns on and remains on for about 30 seconds.
- Enter the new code: Go to your keypad and enter a four- to six-digit code. Press the enter button to confirm the latest code.
- Test the keypad: Press the new code on the keypad and check if the door opens. If it does, the reprogramming was successful. If not, repeat the process or check for wiring or battery issues.
How to Reset a Garage Door Keypad With DIP Switches
Unlike modern systems that use Learn buttons to sync devices, DIP switches require manual adjustment when reprogramming or syncing a new keypad. Typically, if you have a LiftMaster opener, the DIP switch panel has 8-12 switches that you flip up or down to create a unique binary code. The switch settings inside the garage door opener unit must match the settings inside the wireless keypad or remote control to communicate properly.
- Open the keypad and opener cover: Remove the cover of your keypad and opener to access the DIP switch panels.
- Check the current switch settings: Note the current DIP switch positions in both the opener and keypad. They should match for the devices to communicate.
- Set the DIP switches: Adjust the DIP switches inside the keypad and opener to the same pattern. Each switch should be either up or down in the same configuration.
- Set a new code: After aligning the switches, enter a new code on the keypad to match the opener’s new setting.
- Test the keypad: Close the covers and test the keypad by entering the new code to see if the garage door opens.
Please note: Programming procedures can vary across opener makes and models. The steps we’ve mentioned are for LiftMaster openers, but Genie, Marantec and other manufacturers will differ. Consult the owner’s manual for instructions or call our knowledgeable team for assistance.
When to Call a Professional for Garage Door Keypad Issues
Most keypad issues require a simple reset, but sometimes, you might need professional assistance.
- Wiring issues: If the keypad doesn’t respond after reprogramming and replacing the battery, there might be an internal wiring issue.
- Keypad malfunctions: Power surges, lightning strikes or sudden outages can cause keypads to malfunction.
- Inconsistent response: If the keypad responds intermittently or with delays after entering the code, the problem might be more complex, such as a faulty sensor.
- Physical damage to the keypad: If it was damaged, it might need to be replaced or repaired.
Contact Poulson Doors LLC for Garage Door Keypad Repairs and Replacements
If you’re experiencing issues with your garage door, contact Poulson Doors LLC for professional assistance. We specialize in residential and commercial garage door services, including installation, replacement, repair and maintenance. Whether you need a simple reset, replacement parts fitted or a complete new installation, let us handle the job quickly and efficiently. We can diagnose any faults rapidly and get your garage door operating smoothly in no time. Get in touch today for a free estimate or to arrange service when it’s convenient for you.