Effective Date: September 1, 2025 Last Updated: September 1, 2025
This Privacy Policy describes how Poulson Doors (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website poulsondoors.com (the “Site”) or engage with our services.
This Privacy Policy is designed to comply with applicable data protection laws, including the Utah Consumer Privacy Act (UCPA) (Utah Code § 13-61-101 et seq.).
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Data”).
A. Information You Voluntarily Provide
When you submit a form, request a quote, or contact us through our Site, we may collect:
- Contact Information: First and last name, email address, physical address, and phone number.
- Service Details: Information regarding your door service, installation, or repair needs.
- Communications: Any messages, feedback, or inquiries you submit through our contact forms.
B. Information Collected Automatically
When you navigate through our Site, we and our third-party service providers automatically collect standard technical and usage data via cookies, tracking pixels, and web beacons:
- Device & Usage Data: IP address, browser type, operating system, referring URL, pages viewed, and time spent on the Site.
- Advertising Data: Information about how you interact with our advertisements across search engines and social media platforms.
2. How We Use Your Information
We use the Personal Data we collect for business and commercial purposes, including:
- Fulfilling Requests: Responding to inquiries, scheduling consultations, and providing overhead door installation or repair services.
- Marketing & Promotions: Utilizing contact information (including email addresses and phone numbers) to send promotional communications, service updates, and special offers.
- Targeted Advertising: Running and optimizing Pay-Per-Click (PPC) and retargeting advertising campaigns on networks such as Google Ads and Meta (Facebook/Instagram).
- Analytics & Site Improvement: Analyzing user behavior to improve site functionality, service offerings, and user experience.
- Legal Compliance & Security: Protecting our business against fraud and ensuring compliance with applicable laws and regulations.
3. Disclosures of Personal Data
We do not sell your personal data for monetary consideration. However, we share personal data with third-party partners to support our marketing, operations, and advertising activities:
- Service Providers: Third-party vendors who provide website hosting, customer relationship management (CRM) software, and communication channels.
- Advertising & Analytics Partners: Third-party networks, specifically Google and Meta, which use cookies, pixels, and automated tools to serve targeted advertisements based on your visits to our Site.
- Legal Obligations: If required by law, subpoena, or government order, or to protect the rights, property, or safety of Poulson Doors, our customers, or others.
4. Utah Consumer Privacy Act (UCPA) Rights
If you are a resident of Utah, the UCPA provides you with specific rights regarding your personal data:
- Right to Know / Access: You have the right to confirm whether we are processing your personal data and to access that personal data.
- Right to Delete: You have the right to request the deletion of personal data that you provided to us, subject to certain legal exceptions.
- Right to Data Portability: You have the right to obtain a copy of your personal data in a portable and readily usable format.
- Right to Opt-Out of Certain Processing: You have the right to opt out of the processing of your personal data for the purposes of:
- Targeted Advertising (including Google Ads and Meta retargeting).
- Sales of Personal Data (Note: Poulson Doors does not sell personal data as defined under UCPA).
Exercising Your UCPA Rights
To submit a request to exercise any of the rights listed above, please contact us using one of the methods below:
- Email: poulsongaragedoors@gmail.com
- Online Form: https://poulsondoors.com/contact-us/
We will verify your identity before processing your request. Under Utah law, we will respond to authenticated requests within 45 days.
5. Advertising Opt-Outs & Tracking Controls
You have options to manage how third parties collect and use your data for advertising purposes:
- Google Ads Preferences: Adjust your ad settings or opt out of personalized ads via Google Ad Settings.
- Meta (Facebook/Instagram) Preferences: Manage your ad preferences on Meta platforms via your Facebook Ad Preferences.
- Browser Cookies: Most web browsers allow you to disable cookies or clear stored tracking pixels via browser preferences. Note that disabling cookies may affect certain website features.
- Industry Opt-Out Tools: Opt out of targeted ads from participating networks via the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI).
6. Email and SMS Marketing Communications
- Emails: You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any promotional email.
- Phone & Text Messages: By submitting your phone number via our contact form, you consent to receive telephone calls or SMS communications regarding your service request or promotional offers. You may opt out of SMS messages at any time by replying STOP.
7. Data Security and Retention
We maintain appropriate administrative, technical, and physical security measures designed to protect your Personal Data against unauthorized access, loss, or alteration. We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
8. Children’s Privacy
Our Site is directed to general audiences and is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any site you visit.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When updates are made, we will revise the “Last Updated” date at the top of this page. Continued use of our Site following any changes indicates acceptance of the updated policy.
11. Contact Us
If you have questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Poulson Doors Website: poulsondoors.com Email: poulsongaragedoors@gmail.com Phone: (801) 251-6968 Mailing Address: 1697 W. 2100 S., Ogden, UT 84401
